Contact information
Mana Steps — Contact Information
We’re happy to hear from you.
Whether you have a question about a Mana Steps design, an existing order, sizing, shipping, a Certificate of Authenticity, or would like to commission a personalized piece of wearable art, please contact us using the information below.
Customer Care
Mana Steps
Original Wearable Art
Kona, Hawaiʻi
Email: care@manasteps.com
Phone: 808-937-9599
Order Questions
For questions regarding an existing order, please include:
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Your full name
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Order number
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Email address used when placing the order
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A brief description of your question or concern
If you are contacting us regarding a damaged, defective, or incorrect item, please also include clear photographs showing the issue.
Please do not send credit card numbers, passwords, or other sensitive payment information by email or through our contact form.
Commissioned Wearable Art
For custom or personalized designs, please contact us through our website and select or mention Commissioned Wearable Art.
Please include as much information as possible about your vision, including your preferred footwear style, size, colors, design inspiration, and personalization requests.
Submitting an inquiry does not guarantee acceptance of a commission. We will review your request and communicate availability, estimated completion time, pricing, and any additional information needed before the commission is confirmed.
Response Time
We personally review customer inquiries and will make every reasonable effort to respond within 1–2 business days.
During holidays, high-volume periods, or while we are creating commissioned artwork, responses may take a little longer. We appreciate your patience.
Visit Us
Mana Steps wearable art may also be experienced in person at Rumley Gallery in Kailua-Kona, Hawaiʻi.
For current gallery information, directions, and availability, please refer to the information provided on our website and you can also find Rumley Gallery at Google Map.
A Note About Your Information
Information you provide when contacting Mana Steps will be used to respond to your inquiry, assist with your order or requested service, and otherwise operate our customer relationship in accordance with our Privacy Policy.
We will never ask you to provide your full payment-card information by ordinary email.
We’re Here to Help
Every Mana Steps customer is part of the story behind our wearable art.
Whether you are choosing an original design or commissioning something created especially for you, we want your experience to reflect the same care and intention that goes into every pair.
Mahalo for connecting with Mana Steps.
Made with Aloha. Rooted in Heritage.